Frequently Asked Questions
Everything you need to know about your Fortis HD experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to initiate a process for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics offer a tailored fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, Fortis HD is committed to durability and ethics. We use premium, eco-friendly textiles and work exclusively with manufacturers who follow fair labor practices.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page to monitor your package's journey.